Claim policy.

How to raise a claim about coil supplied by Orbit, and what to expect.

Placeholder shell. The binding Claim Policy must be supplied and reviewed by Orbit. If an official claim-policy PDF exists, link it from the button below (replace the placeholder link) rather than re-typing the text here.

1. Scope

[ To be supplied: what the claim policy covers and the products it applies to. ]

2. How to raise a claim

[ To be supplied: who to contact, the information required (order / lot number, photos), and where to send it. ]

3. Timeframes

[ To be supplied: the window for raising claims after delivery and the expected response time. ]

4. Inspection & resolution

[ To be supplied: how claims are assessed and the possible outcomes. ]

5. Warranty relationship

[ To be supplied: how claims relate to the product warranty (5 to 20 years by application and environment, confirmed per specification). ]

Raise a claim by email or replace with a link to the official claim-policy PDF